New Customer - Johnathan Dodds of OfficeSupplyStore.com

J-

Wed, Oct 28, 2009 at 10:25 AM

Here's the Error Code in Import_Products in the File Manager on Control Manager

Fatal error: Maximum execution time of 30 seconds exceeded in /home/officesu/public_html/import_products.php on line 415

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

Wed, Oct 28, 2009 at 10:37 AM

To: J-

Johnathan,

line 415 in the import_products.php is downloading an image for the product.
I have add a line of code that may solve the problem and uploaded it.
give it a try and let me know.

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Wed, Oct 28, 2009 at 11:08 AM

To: J-

Johnathan,

After some testing and browsing It looks like the error lies in the /js/overlay.js
for me in IE it asks if I want to use purchase orders at checkout and IE does not handle the Javascript.

this looks like a custom overlay script, I should be able to debug/test/fix the problem in less then 4 hours.
I'm going to grab lunch and will call you back if I don't get an email back.

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Wed, Oct 28, 2009 at 11:42 AM

To: J-

All right, while eating lunch I did a little reading about the error, and fixed it.

So you should be good to go, I have tested IE8 but the bug affected IE7 the same way, so it should be fixed also.

As for IE 6, your website does not work well with IE6.

So if you test out the import_products script and it works we are looking good.

Later,

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J-

Wed, Oct 28, 2009 at 11:47 AM

Warning: set_time_limit() [function.set-time-limit]: Cannot set time limit in safe mode in /home/officesu/public_html/import_products.php on line415

Now after each item it imports, I get this error code. When it worked perfectly, I didn't get any error codes

AND I GOT THIS ERRO AGAIN

Fatal error: Maximum execution time of 30 seconds exceeded in /home/officesu/public_html/import_products.php on line 416

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

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J-

Wed, Oct 28, 2009 at 11:48 AM

super... looks like you just hooked yourself a long term client.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

Sent: Wednesday, October 28, 2009 12:09
To: J-
Subject: Re: New Customer

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J-

Wed, Oct 28, 2009 at 12:00 PM

There shouldn't be any error codes or warnings... Here's a screen shot of what I'm getting.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

Sent: Wednesday, October 28, 2009 12:43
To: J-
Subject: Re: New Customer

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Wed, Oct 28, 2009 at 12:04 PM

To: J-

Well I have removed the line at 415 that I added. The error message below says it all, your server is in "safe mode"
which means that scripts can't modify the time limit they can run. the default time of 30 seconds is fine for most scripts but this particular script needs more then 30 seconds to run. I looked in your CPanel and the PHP config says that its set to 300 seconds but that does not look like the case.

This problem with your import_products.php is not a software problem but a server configuration issue.

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J-

Wed, Oct 28, 2009 at 12:12 PM

To:

You are great. Thanks for fixing IE. Is it possible to get my import script to load up more than 10 products at a time? For now, let's get the bugs out.

Next, I'd like to be able to at least import 15 products at a time.. if not more. I've had that ability in the past and sometimes it would duplicate the products on each new page of imports. I'd have the same thing being duplicated on the import.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----
Sent: Wednesday, October 28, 2009 12:43
To: J-
Subject: Re: New Customer

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Wed, Oct 28, 2009 at 12:18 PM

To: J-

On the phone with support now,

How do I login to do an import?

Thanks,

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Wed, Oct 28, 2009 at 1:01 PM

To: J-

ok, looked a the import script, its won't timeout anymore, but the number of items that import is the number of items that show up in the biggestbook.com search. No way to change it on your end. Sorry.

I might be able to create javascript that hits the save button and continues on for you. and closes the window when there is nothing left to import.

After I imported everything for the chalkboards I noticed that in created 28 new items, even items that already existed.

So far I have 2.5 hours for the issues, I have to go take care of some stuff. I can build a script to remove duplicates.
we will have to discuss how it works.

Later,

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J-

Wed, Oct 28, 2009 at 4:31 PM

Did you get a chance to call webhosting pad?

www.webhostingpad.com

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

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J-

Wed, Oct 28, 2009 at 11:34 PM

Hey man.. I'm importing and it looks like you automated the process.

Absolutely fabulous!

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

pS - My kids are 6 and 8. What would you recommend to get them started with programming?

-----Original Message-----
From: removed

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Thu, Oct 29, 2009 at 7:54 AM

To: J-

I though you would like that :)

If they are interested in computers and want to learn I think its never too early,

A great language to start with is PERL
http://www.perl.org/

Install Active Perl and you can start programing today!
http://www.activestate.com/activeperl/

PERL is a scripting language that has similarities to C and PHP.

simple two line script (copy to a blank text file and rename it test.pl and it should be double click-able after installing activeperl)

print 'Hello World';
sleep 5;

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J-

Thu, Oct 29, 2009 at 9:20 AM

Please send me an invoice so I can pay you immediately.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

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J-

Thu, Oct 29, 2009 at 9:26 AM

Your work is amazing. I also need you to sign off on our Non Circumvent/Non Disclosure and our Independent Contractor Agreement.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

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2 attachments

Thu, Oct 29, 2009 at 10:29 AM

To: J-

Do you want these faxed or mailed?

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Fri, Nov 13, 2009 at 3:46 PM

To: J-

Went back thru are first email thread and look at that? That was two weeks ago, the impression I get from immediately is days, not weeks. Am I out of line?

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J-

Fri, Nov 13, 2009 at 9:13 PM

You then told me it would cost me $75 and the invoice then stated $90. In any event things proceeded and we talked longer term plans than just a one time shot. So I processed you as a vendor that I'm going to be paying more than $600 during the current year. On that day is the last time I met with my board so I would have been able to get an immediate approval.

Are you in a bind financially?

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

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Sat, Nov 14, 2009 at 8:52 AM

To: J-

The invoice is for $210, I'm not if a financially bind, but if I do work and don't get paid I will be. Sending bills to collections is not going to work for me.

I resent you a copy of the invoice. The charges are broken down.

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J-

Sat, Nov 14, 2009 at 1:20 PM

I don't agree with $210 and I won't agree to pay you $210. You are over billing me. I will pay you what is fair. I'm going to pay you $75 from the 1st invoice even though it shouldn't be more than $60. I am still pondering whether all of your work combined should be included in the $75.

If I can't trust you on $75, it's not going to get any better with the bigger jobs. Do you realize the precedent you are setting? For me, it's more about trust than money. I need to be able to turn you loose and not have to find out at the end of the year you over billed me for a 10 grand.

Johnathan Dodds, CEO

www.officesupplystore.com

Bellevue, Washington

425-644-5002

-----Original Message-----

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Don't trust Johnathan Dodds

Owner/CEO of www.OfficeSupplyStore.com

(Office Supply Store, Inc.)